Monday, May 21, 2007

It's on Sale/Your lack of planning is my fault how?

Seriously, this pretty much summarizes everything I hate about working in retail on a Saturday, when all of the out-of-town crazies come out to play.

I'm standing at the front of the store chatting with a coworker/fixing the sale rack when these two Wal-Mart rejects traipse in. I casually mention the sale we have on (it's mostly really old stuff or brands we're phasing out) and this woman looks at this one (obviously) summer shirt and questions its worth.

"But is it worth $90?" she asks

I'm dumbfounded and at a loss for words - since when did a shopping mall become a market in Bangladesh - no bargaining allowed, besides, it's already on sale!

"Um, excuse me" I asked not sure if I heard her correctly

"It's so thin. Is it really worth $90? Would you buy this for $90?" she repeats

"Well" I said trying to phrase my awkward asnwer to an even more awkward question delicately "It's not for me, but it is quite nice"

"It just seems so overpriced..." she whines "...and what is this brand anyways [she was completely unable to read the clearly legible tag and butchered the name]"

"Well you get what you pay for" I deadpanned. "It's a British streetwear company, they make really nice stuff, blah, blah, blah" this was an argument I wasn't going to even get involved in. I tried to point of all the details (such as stitched edges so that the un-hemmed edges wouldn't roll up, premium materials, overall design...) but to no avail.

She wouldn't listen so I finally just gave up and stooped to her level "I don't even think the issue at hand is that you don't think it's worth the price, it's more that you don't like the garment so you feel it's overpriced" I said "if you actually liked the shirt you would have no issue with the price..." I continued until her eyes glazed over.

She and her trashy companion eventually left whilst muttering to themselves that they could easily just buy something similar at Wal-Mart (um, yeah, you do that)

Did I mention that the $90 shirt would have worked out to less than $20 after the discounts?


Fast forward to later in the day when a lady had the nerve to get all huffy with me because:

a) we have a limit of how many items we allow in the changeroom (again, when the average price of a t-shirt in our store is $50, it makes sense)

b) we only allow 1 person in the changeroom at a time - duh

c) they were in a rush - um, if you're in that big of a hurry why would you try on clothes?


Jenn of the Jungle said...

My absolute fav was those that came in last minute, always in a rush. Like mothers day, they come in, in a rush with 50 million others and wonder...

a) why there is nothing left
b) why they waited this long
c) why we are busy when they are in a hurry.

I especially loved the people who would come in wanting to buy like 50 glasses, which all need to be individually picked out, they need to look at each one, which means I had to unbox them then rewrap them all and rebox them, which is a slow process, but, they are IN A HURRY!!!!

mwgrl5 said...

Thank you. I'm sorry, but I totally took pleasure in your pain. I think I would have slapped both ladies upside the head. Well, probably not literally but definitely in my head while I trying to maintain my sanity. Kudos to you for not cracking. :)

Sushi the Mermaid said...

That's when you point them to the nearest Goodwill.

S* said...

I think only one person in the fitting room at a time is dumb.

Argh, why must they always put some many u's and v's in the word verification? They all mush together!