The dude at the end of the genius bar looked like he was going to throttle someone, and I didn't even want to pose a question but I was pressed for time and I had to. He was surprisingly helpful, but not terirbly friendly.
I know the store is busy, and filled with time-wasting gawkers, but you work Apple, and people expect a certain level of exuberance and customer service. It's only a week or so in, and if you're not feeling it, you should find another job. I'll probably still buy most of my Apple products from the online store.
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