Tuesday, December 19, 2006
It's the most wonderful time of the year
...to encounter dickheads of course.
Tis the season to be buying your kids' love with obscenely extravagant gifts, I get it, but what I don't get is why you put it off. Every time I have to deal with a parent who is freaking the fuck out because we no longer had something I get a little angrier and start to hate Christmas a little more than usual.
Irate Parent: Where are these goggles?
Team Gingerbread: Which ones?
Irate Parent: They were green...
Team Gingerbread: Brand?
Irate Parent: I don't know we were here a month and a half ago!
Team Gingerbread: Well these are all the goggles we have in store right now, so we've most likely sold out.
Irate Parent: But I need those goggles! They're the ones my daughter wants, why don't you have any left?
Team Gingerbread: Well, you admitted yourself that you were in here over a month ago, and it is Christmas...
Irate Parent: But I need those ones!
The Box Lady: I'd like to return these [shoes that I bought literally 30 minutes ago]
Team Gingerbread: Alright. Do you mind if I ask why? (I was just curious, you don't need a reason to return stuff at our store)
The Box Lady: Well (motioning towards her young daughter) it turns out they really hurt her feet. She was just lying [and saying that they fit] because she really wanted them.
Team Gingerbread: We don't do cash refunds, only in store credit or exchange.
Team Gingerbread: So you're saying that they're worn?
The Box Lady: Yes, but only for five minutes.
Team Gingerbread: Where is the [shoe] box?
The Box Lady: (looks utterly dumbfounded)
Team Gingerbread: I can't exchange them because a) they're worn, and b) you no longer have the box.
The Box Lady: Do you really need the box?
Team Gingerbread: When we take returns we need to be able to resell the items. Would you be very pleased if I sold you shoes without a box?
The Box Lady: But, it's just a box!
Confused Aunt: Are these all your DC Shoes?
Team Gingerbread: Yes
Confused Aunt: I'm looking for the DC Grier
Team Gingerbread: We've never had a shoes by that name
Confused Aunt: Yes you have, it's right here on [the niece's] Christmas wish list
Team Gingerbread: Are you sure she didn't see it online? Because sometimes shoes come out in US markets a couple of months before they make it to Canada...I'm not even sure that shoe exists
Confused Aunt: No, she definitely saw it here. I'll be back [to prove you wrong]
(she never came back)